Tuesday 6 May 2014

WGU- JDT2 Human Resources TASK 1



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Memorandum concerning alleged religious discrimination
            Religious discrimination is similar to all discrimination and yet completely different.
 Discrimination is broadly defined by giving preferential treatment or undue hardship on another
 person due to their religion, physical impairment, race, marital status, ethnic back ground or a
number of other reasons. Religious discrimination is more difficult to access by appearance than
say physical impairment. A person in a wheel chair or with a foreign accent is easy to distinguish
 as in a protected class. Religious beliefs are the individual’s beliefs and it is only the individual
 that knows this belief. This fact puts more burden of evidence on the plaintiff. This is a choice
that the individual is allowed to change at any given moment. We must allow these choices to be
made  and accommodate but we must be made aware of the conflict.
            Religious discrimination is the lowest of all EEOC claims but this number has doubled in
 recent years (EEOC compliance Manual, 2008). It is obvious by the rapid increase in claims that
 a potential for unseen lawsuits may be developing within our organization without our deliberate
 attempt or without our knowledge. During World War II, the United States  confined thousands
of US citizens of Japanese descent. Currently, the climate in our country is one  of discontent
 with those of Muslim backgrounds or appearing of Arab descent. This fear by outsiders of those
 cultures stems from terrorist activities committed by that religious or ethnic group. This fear
began on September 11, 2001 when a major attack was perpetrated by those of Arab descent
upon the American people. That fear and reprisals is most likely a catalyst for the spike in
religious discrimination claims. This known result of  war demands that we as leaders in our
 industry make an example for others as to our commitment to abide by the laws of our land.
We cannot read employees minds but we are obligated to accommodate what we are
 aware of. An employee can file a law suit by perceived discrimination without justification.
We must be aware that this risk to our profitability and reputation can easily be remedied.
            This memorandum is being prepared with the intent to highlight the points of law that
pertain in a lawsuit which was filed against our company and our alleged indiscretions. These
 indiscretions could have occurred by either our ignorance of or deliberate violation of federal
 law. I wish to share some case law on the subject to determine if it was our ignorance or our
clear violation of the law. With limited specifics about the alleged complaint, I will concentrate
on following the letter of the law. I would not consider myself an expert in these matters.
 It is common sense for most people to treat others as you would like to be treated. The
laws and court decisions have followed this ideology. The main differentiation between treating
other’s as individual’s and the Equal Employment Opportunities Act provisions is different. As
 employer’s we are held to a higher standard. It is not just the civil rights act that we must
contend ourselves with, it is the separate federal legislation that pertains to employment. This is
 the law that we must abide by. It has become a common standard of employer’s who wish to
recruit desired employee’s to treat employees with indifference towards their personal
 background including but not limited to their religious preferences.
The term Constructive Discharge, could be described as constructing an environment that
 is difficult or impossible to perform the assigned job. If this resulting environment results in a
resignation or through a deliberate act of constructing a case to terminate an employee
violates a federal law we have to answer for these acts.
 In the case of religious discrimination, it is difficult for an employee to prevail in a law
 suit if that employee resigns without giving the employer due notice of an unknown conflict.
The majority of people would not believe that a deliberate attempt by the employer to construct
an environment that is so intolerable, that an employee would resign without giving the employer
any notice of such intolerable working conditions.  A simple notice of a company policy to
management that causes undue hardship or conflict that violates the individual’s religious beliefs
 would suffice. The employee must inform management prior to resignation. This reasonable
 request or requirement would allow the employer to make reasonable accommodations. If an
employer is tolerant of all religious beliefs and is willing to accommodate specific needs of
individuals, it is still impossible to read minds of every employee and know every special
religious belief. This given fact puts more burdens on the plaintiff to prove deliberate acts
perpetuated by the employer to cause hardship or conflicts with an individual’s right to practice
 their religion as they perceive it to be practiced. Not the employer’s belief on practicing religion.
 CONSTRUCTIVE DISCHARGE UNDER TITLE VII AND THE ADEA. The Case
 Law on Constructive Discharge 1. The Reasonable Person Test. The majority approach
holds that an employee has been constructively discharged if an employer's
discriminatory acts result in working conditions so in- tolerable that a reasonable person
 in the employee's position would feel compelled to resign (Finnegan, 1986, pg 563).
There is a substantial amount of case law that addresses the burden of proof on to
 the plaintiff. The predominant underlying question within the cases below is, was the employer
deliberate in its actions? Was the action by the employer aimed to cause a conflict to a specific
individual? If we as an employer make a decision to benefit the company and employees, was it
intended to alienate an individual or certain individuals to cause a conflict.


WGU MMT2 IT Strategic Solution Task 2



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Task 2                                                                                                                                                



Introduction:


Read the attached “AEnergy Company Case Study” before completing this task.

Scenario:

AEnergy Company has current operations in Fresno, California, and Chicago, Illinois. You were asked by the chief technology officer (CTO) to complete a SWOT analysis of the current IT infrastructure and to suggest an updated system that would use current and emerging technologies to resolve the identified deficiencies while also supporting the identified strengths the current system offers.

Now that upper management has tentatively approved the concept for the proposed system, your responsibility is to create a plan to communicate with the different stakeholders interested in your suggested system and interested in how the system will impact their success in achieving their part of the corporate mission.

Task:
 

A.  Create a communication plan to introduce a technology initiative to the interested stakeholders.

1.     Justify how your communication plan effectively conveys the reason for this initiative.



Answer: AENERGY Company currently implements physical servers as the company standard for deploying server systems. For each function and purpose, a physical server is deployed into the infrastructure. In doing so, more power is being consumed as these servers are online. Each physical server requires at minimum one switch on the network hardware. To have redundant power flowing to each physical server, there should be multiple sockets to facilitate redundant power flow. However, there are separate independent internet connections and servers, the server capacity should have doubled. So, to facilitate further expansion, capacity building is very necessary. If automated system (computer-monitored and computer-controlled) for production using technology is initiated, then the manual activities will be reduced and everything in the production process will be set as an integrated system that will execute each step one after another. Thus, the objective of the company to maintain lean production system to enhance the efficiency in the production and the reduction of the loss will be facilitated if this technology initiative can be implemented. To operate an automated production system, there should have skilled personnel who have the skill to operate in this technology environment. Furthermore, if these technology initiatives are successfully implemented, then fewer employees is required to operate the production process which in turn reduce the payroll expense of the company and therefore the profitability of the company will be in a better position. Another justification point if the new technology initiatives has been implemented, there should be a central database where all the information of the inbound and outbound logistics, administrative and network and firewall administration will store all the information in a central database on a daily basis so that the current condition of all the department can be viewed at a glance. This will facilitate the managerial decision making process.  


WGU MMT2 IT Strategic SolutionTask 3



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Task 3

Introduction:


Read the attached “AEnergy Company Case Study” before completing this task.


Scenario:

AEnergy Company has some security policies established. However, there have been some incidents that have created doubt about the effectiveness of the protections offered by the current policies. For example, an employee’s laptop computer was recently stolen at the airport while the employee was traveling on company business.

Management has asked you to analyze the company systems and update the policies as necessary so the company is protected from potential threats from both external parties and internal users of the company technology.

Task:
 
A.  Evaluate the effectiveness of AEnergyCompany’s security policies (see the attached “AEnergy Data Security Policy,” “AEnergyEmployer Security Policy,” and “AEnergyAccounting Security Policy”) in regard to ethical issues.
1. Discuss two potential unethical uses of the company technology and/or data by internal users.

Answer: Security policies are deployed and provisioned on the core network resources to provide an additional layer of security. AEnergyEmployer Security Policy is highly effective compared to its other policies. After review of this policy, it shows that the company is using enterprise level security precautions to protect highly sensitive data and access to designated system. In my opinion, even though the employer security policy is effective, it can be considered unethical to review employees’ personal email which is sent from the work email system. However, to maintain the enterprise level security system, this review system cannot be unethical from the employer perspective but it is unethical from the employees perspective as email is entitles as “personal” so that it is not reviewed by the security staff as per policy of the company. Another potential unethical uses of the company technology/data by internal users is as client or corporate information (e.g., payroll, HR, etc.) that may be considered potentially damaging if revealed which is only accessed by the specific groups such as company management and security staffs.  Confidential data includes Social Security numbers, contact information, tax forms, accounting data, security procedures, and other personal data. If any person of the company management or security staff uses this information to harm its customer and corporate client then it is unethical uses of company technology/data by the internal user. As per company private policy, employees can only share information of its clients and customers within the internal department not outside the company.


RTT1 - Organizational Systems and Quality Leadership Task 1 WGU

RTT1 - Organizational Systems and Quality Leadership Task 1 WGU Western Governors University

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TASK 1

1.     A.     Understanding Nursing Sensitive Indicators

Nursing sensitive indicators reflect the structure, process and outcomes of nursing care. The structure of nursing care is indicated by the supply of nursing staff, the skill level of the nursing staff, and the education/certification of nursing staff. Process indicators measure aspects of nursing care such as assessment, intervention, and RN job satisfaction. Patient outcomes that are determined to be nursing sensitive are those that improve if there is a greater quantity or quality of nursing care. ("Nursing world," 2013) Knowledge of these indicators could have assisted the nurses in several ways involving this case. Knowledge of pressure ulcer prevalence could have helped the nurse prevent one in this patient.  The nurse and CNA would have known to reposition the patient to prevent them, and would have recognized the red area as the first stage of a pressure ulcer. The CNA would not have put the patient back on his back when he got back to bed.  Restraint prevalence could also have assisted the nurse’s understanding of when restraints should be applied, and the proper way of managing a patient on restraints.  Patient satisfaction is another nursing sensitive indicator that was obviously not taken into account here. If it were, the nurse would not have dismissed the wrong diet being delivered so easily, and would have kept the daughter aware of what happened. The nurse would also have not made an inappropriate comment to the daughter if she had patient and family satisfaction in mind.

1.     B.     How Hospital Data Could Advance Quality Care

If the hospital in this case kept data on nursing sensitive indicators and distributed it to staff, it would raise awareness of the issues that need to be addressed and that were a documented problem. It would empower the nurses because these indicators are something they can have a direct impact on.  It would advance quality patient care because the staff would be educated to be on the lookout for potential issues. In this case restraint use, pressure ulcers, and patient satisfaction could have been dealt with in a better way to improve patient outcomes and satisfaction. The pressure ulcer could have been prevented, the restraints could have maybe been avoided and the patient and family would have felt like the hospital cared about their needs.

1.     C.     Resources Available

Fortunately, there are several resources in the hospital for the nurse to partner with to address nursing sensitive indicators. To help resolve the ethical issues in this scenario, I could partner with dietary to come up with a solution to make sure the correct trays are delivered.  I could personally approach the patient and the daughter and apologize for the incident. I would speak to the nurse regarding her inappropriate comment to the daughter. I would also contact the doctor to further discuss the incident and what could have been done to prevent it. I could also discuss the need for restraints with the doctor. I could consult my nurse manager for advice in dealing with the situation.  I could provide education to the CNA regarding the importance of noticing the first signs of a pressure ulcer. I could use the lift team to help reposition the patient.  I could request a wound care consult from our wound care nurse to address the developing pressure ulcer. I could make a referral to social work to address any issues the family may have after discharge. For more complex ethical issues I could consult my hospital’s ethics committee and have the case reviewed by them.  


JKT2 ART2 HNT2 WGU MBA Capstone Task 2 - A+ Work



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Capstone Task 2( Part-A).pptx

Capston Task 2 (Part C).